Technical Support We offer remote based support on an ad-hoc incident basis at $165 per hour (incl. GST) or part thereof for calls during Australian EST business hours (9am to 5am), and mission critical support for call outside of thise ours at $225 per hour (incl. GST). Technical support can only be administered to clients who have signed and submitted an "Enagagment of Services" contract and a "Confidentiality Agreement" with Bray Consulting. We user a myriad of remote support processes to accommodate you special situation, and have adopted an industry leading "fixed or free" motto for our technical support practices. Call (03) 9018-5281 for immediate techincal support or our after hours paging service. Optionally, you can email suuport questions to Greg@gwbrayconsulting.com.au